frequently asked questions
How do I wash organic clothing?
Machine wash cold with like colors and tumble dry low. Clothing care instructions are also included on the tag of each item.
How do I find the right size?
Size charts are available on each item, look for the “Size Chart” button on each product page.
Do you ship internationally?
Not at this time, we only ship to the United States and Canada. If you want our products shipped to another country, please contact us.
Do you offer shipping to Alaska and Hawaii?
We sure do!
How do I track my order status?
You will receive a confirmation email after you place an order that includes a link to track your package. This may take a day or two to display the most accurate timeline.
Do you have a faster shipping option (Expedited Shipping)?
Yes, we do! Simply check the box for Expedited Shipping at check out for your updated shipping cost. Please note that orders placed on a Saturday or Sunday may not be sent out until the following business day.
Can I have my order shipped to somewhere different than my billing address?
Yes, make sure you have the correct addresses in the necessary fields while checking out. Any questions, email us at firstname.lastname@example.org and we will help!
Can I cancel an order?
Yes, when the order is unpaid. If you need to cancel your order after it’s been placed, please contact us.
Are sale items returnable?
All sale items are final sale, non-returnable and non-refundable.
What is your return policy?
Please find our Return Policy here.
Who do I contact if I have an issue with my order?
Email us at email@example.com
Are your products GOTS certified?
Yes! GOTS (Global Organic Textile Standard) ensures that our cotton is grown chemical free and farmed by willing adults. To read more on GOTS certification, click here.
Where do you ship from?
A rural city in the southwestern side of Michigan.
Is there a limit to how much I can put in my cart?
No limit! Purchase as much as your heart desires 🙂
If you have questions regarding Baltic Amber, visit our F.A.Q. for Baltic Amber